Questions
Everything you need to know
Fit
How do I find my size?
Lay a ruler straight across the widest part of each natural nail and match your numbers to our size guide. Tap Find your size at the top of any page to open it. Every set comes in XS, S, M and L.
What if I'm between two sizes?
Choose the larger size and gently file the sides of each nail for a perfect fit. S is our most popular size and the best place to start.
Wear
How long do they last?
Up to two weeks per wear. Each set can be worn twice, so one set gives you about a month of wear.
How do I apply them?
Wash and dry your hands, push back your cuticles and lightly buff each nail. Choose the piece that fits each nail best, apply the adhesive, and press firmly for thirty seconds.
How do I remove them without damaging my nails?
Soak your hands in warm, soapy water for a few minutes, then lift each nail gently from the side. Never pull or pry. Keep the set in its box so you can wear it again.
Can I reuse a set?
Yes. Remove them gently and store them in the box, and each set can be worn a second time.
The sets
What comes in the box?
Ten nails in the size you choose, plus the adhesive to apply them at home.
Are the sets really handmade?
Yes. Every set is shaped, colored, detailed and sealed by hand, then checked nail by nail. A set can take up to an hour, and the most detailed ones take longer.
Orders
How does pre-order work?
Each collection opens for a short pre-order window. When it closes, every set ordered is made in one small batch. We'll email you an estimated ship date after the window closes, and tracking once your set ships.
Can I cancel my pre-order?
Yes, for a full refund at any time before the pre-order window closes. After that, your set is in production and the order can't be cancelled.
Where do you ship?
We currently ship within the United States. Shipping options and prices are shown at checkout.
What is your return policy?
Because press-on nails are a personal care item, opened or worn sets can't be returned. Unopened sets can be returned within 14 days of delivery, and unopened sets in the wrong size can be exchanged. If anything arrives damaged or incorrect, contact us within 7 days and we'll make it right.
Still have a question?
Contact us